As we supply such a massive selection of lights and accessories, it isn't possible for us to keep everything on site. We hold all the most popular items here and ship these within 1 working week of placing an order. The less popular items are held in stock elsewhere, in which case delivery can take up to 2 weeks.
For custom made items please allow between 4-12 weeks from order, until delivery.
Where ever possible we hold these delivery times, but unfortunately circumstances out with our control may mean there are on occasion exceptions.
We are happy to replace breakages if we are supplied with photographic evidence within 3 days of receipt of damaged items.
Ordered the Wrong Parts?
If you discover you have ordered the wrong parts or if it doesn't look quite right, we will be happy to replace it for you, all you need to do is pay the carriage cost. The exception is custom made items, in this case a drawing or image will required to be signed off before manufacture. Custom made items cannot be returned.
Details of your Shipping
Royal Mail - All items sent via Royal Mail will be sent 2nd Class and incur a delivery time of between 3-5 days. We hold proof of postage for these shipments but no tracking information is available and the consignment is not insured.
UPS Standard: Next Day
Worldwide Saver: Pre 12:00 (where Available)
Worldwide Express: Pre 10:30 (where Available)
UPS Standard: 2-5 Days
Worldwide Saver: – Next Day
Worldwide Express:- Pre 10:30/12:00 where available
Worldwide Saver: 1-5 Days
Worldwide Express: Pre 10:30/12:00 where available.
History of John Moncrieff - Part One Posted On March 03, 2016
The Present Day In 2000 the John Moncrieff Ltd name was re-established; a former employee took over the name and re-established this proud Perth...
History of John Moncrieff - Part Two Posted On March 03, 2016
Products manufactured by the North British Glassworks Gauge Glass: ‘Perth’ – ‘Unific’ – ‘Monax’ In the early years, the company grew with the steam...